Shipping information & service
Bring
Here you will find specific information and special features to consider with the shipping service provider Bring.
Jump mark table of contents
SPECIFIC INFORMATION AND SPECIAL FEATURES OF WHAT TO CONSIDER WITH THE SHIPPING SERVICE PROVIDER BRING
What do you do when shipping with Bring should pay attention
Bring is a modern shipping service provider that specializes in delivering packages, goods and documents. The company offers innovative logistics solutions that are characterized by speed, flexibility and sustainability. Bring supports companies and private customers alike in delivering shipments — both nationally and internationally.
Bring's service portfolio includes a wide range of services, including express delivery, same-day delivery, real-time package tracking and customized transportation solutions. There is a particular focus on environmentally friendly options: Bring is increasingly using electric delivery vehicles, bicycle messages and other climate-friendly alternatives to reduce its environmental footprint.
general information
Bring is an internationally active shipping service provider that offers innovative solutions for transporting parcels, goods and documents. The company, which originated in Scandinavia, has established itself as a modern competitor in the logistics sector and pursues the goal of making the shipping process as efficient and user-friendly as possible for companies and private customers. Bring is part of Posten Norge Group, one of the leading postal and logistics companies in Norway, and operates in several European countries.
Bring's range of services is broad and is aimed at a wide range of target groups. In addition to standard and express deliveries, the company offers specialized solutions such as temperature-controlled transport, deliveries for the healthcare sector and tailor-made logistics services for online retail. Particularly noteworthy is the ability to efficiently organize even complex supply chains, which makes Bring a preferred partner for companies that operate on an international level.
A unique selling point of Bring is its commitment to sustainability. In view of the growing importance of environmentally friendly solutions in logistics, the company is focusing on alternative delivery methods, such as the use of electric vehicles and bicycle messages. The aim is to minimize the ecological footprint of delivery processes and to meet the requirements of an environmentally conscious customer base. At the same time, Bring invests in digital technologies to increase the transparency and efficiency of the supply chain. With real-time tracking, a user-friendly platform, and automated notifications, customers have full control over their shipments.
Bring's range of services is broad and is aimed at a wide range of target groups. In addition to standard and express deliveries, the company offers specialized solutions such as temperature-controlled transport, deliveries for the healthcare sector and tailor-made logistics services for online retail. Particularly noteworthy is the ability to efficiently organize even complex supply chains, which makes Bring a preferred partner for companies that operate on an international level.
A unique selling point of Bring is its commitment to sustainability. In view of the growing importance of environmentally friendly solutions in logistics, the company is focusing on alternative delivery methods, such as the use of electric vehicles and bicycle messages. The aim is to minimize the ecological footprint of delivery processes and to meet the requirements of an environmentally conscious customer base. At the same time, Bring invests in digital technologies to increase the transparency and efficiency of the supply chain. With real-time tracking, a user-friendly platform, and automated notifications, customers have full control over their shipments.
SERVICES
Different shipping methods
Bring offers a variety of shipping options that cover both domestic and international deliveries to meet the diverse needs of customers.
standard shipping
Standard delivery is Bring's most common and cost-effective delivery option. The focus here is on reliable delivery within a specific time frame, which varies depending on the destination. This delivery method is particularly suitable for less time-critical shipments where a low price is paramount. Customers still benefit from secure delivery and the ability to track their shipment. Delivery is typically within 1-5 working days, depending on the distance.
Standard delivery is Bring's most common and cost-effective delivery option. The focus here is on reliable delivery within a specific time frame, which varies depending on the destination. This delivery method is particularly suitable for less time-critical shipments where a low price is paramount. Customers still benefit from secure delivery and the ability to track their shipment. Delivery is typically within 1-5 working days, depending on the distance.
express delivery
Bring's express delivery is aimed at customers who need particularly fast deliveries. This shipping option guarantees prioritized processing and often delivery within 24 hours or the next working day. Express deliveries are suitable for time-critical documents or goods and can even be carried out as same-day delivery, depending on the region. Additional services such as specific delivery time windows or preferential treatment at customs offices for international shipments complement the offer.
Bring's express delivery is aimed at customers who need particularly fast deliveries. This shipping option guarantees prioritized processing and often delivery within 24 hours or the next working day. Express deliveries are suitable for time-critical documents or goods and can even be carried out as same-day delivery, depending on the region. Additional services such as specific delivery time windows or preferential treatment at customs offices for international shipments complement the offer.
National shipping
Bring's national shipping includes the delivery of packages and goods within a country. Customers can choose between various delivery options, such as standard or express delivery, depending on urgency and budget. Bring relies on an extensive network of distribution centers and delivery companies to organize deliveries efficiently. The service is complemented by flexible pick-up and delivery options, including the option of delivery to parcel stations or preferred addresses.
Bring's national shipping includes the delivery of packages and goods within a country. Customers can choose between various delivery options, such as standard or express delivery, depending on urgency and budget. Bring relies on an extensive network of distribution centers and delivery companies to organize deliveries efficiently. The service is complemented by flexible pick-up and delivery options, including the option of delivery to parcel stations or preferred addresses.
International shipping
With international shipping, Bring offers solutions for the cross-border transport of goods and documents. The company works with global partners and a modern logistics network to ensure timely and safe deliveries. Customers can choose between different delivery options, such as Economy or Priority, depending on their budget and desired delivery time. Particular attention is paid to the processing of customs formalities in order to guarantee a smooth process. Real-time tracking and notifications ensure transparency throughout the transportation process.
Bring combines all of these shipping methods with a clear focus on usability, sustainability and modern technology to make shipping efficient both nationally and internationally.
With international shipping, Bring offers solutions for the cross-border transport of goods and documents. The company works with global partners and a modern logistics network to ensure timely and safe deliveries. Customers can choose between different delivery options, such as Economy or Priority, depending on their budget and desired delivery time. Particular attention is paid to the processing of customs formalities in order to guarantee a smooth process. Real-time tracking and notifications ensure transparency throughout the transportation process.
Bring combines all of these shipping methods with a clear focus on usability, sustainability and modern technology to make shipping efficient both nationally and internationally.
shipping information
Package sizes and weight limits
When shipping with Bring, it is important to note the permitted package sizes and weight limits, as these can vary depending on the shipping method and destination country. Bring offers various package sizes and weight classes for shipping parcels within Germany and internationally.
- Package S: up to a weight of 2kg and a maximum dimension of 23 x 13 x 1cm
- Package M: up to a weight of 20kg. The longest side may be max. 150 cm and the sum of length and circumference may be max. 300 cm
- Package L: up to a weight of 35kg. The longest side may be max. 200 cm and the sum of length and circumference max. 300 cm
With bring, weights over 35kg fall into freight or special shipping. Delivery costs vary depending on package size, weight and destination. Shipping prices start at around €3.99 for smaller packages within Germany. For larger shipments or international deliveries, prices may rise accordingly, depending on size, weight and the desired additional options such as express delivery or insurance.
NOW FOR COUNTRY-SPECIFIC INFORMATIONWhen shipping with Bring, it is important to note the permitted package sizes and weight limits, as these can vary depending on the shipping method and destination country. Bring offers various package sizes and weight classes for shipping parcels within Germany and internationally.
- Package S: up to a weight of 2kg and a maximum dimension of 23 x 13 x 1cm
- Package M: up to a weight of 20kg. The longest side may be max. 150 cm and the sum of length and circumference may be max. 300 cm
- Package L: up to a weight of 35kg. The longest side may be max. 200 cm and the sum of length and circumference max. 300 cm
With bring, weights over 35kg fall into freight or special shipping. Delivery costs vary depending on package size, weight and destination. Shipping prices start at around €3.99 for smaller packages within Germany. For larger shipments or international deliveries, prices may rise accordingly, depending on size, weight and the desired additional options such as express delivery or insurance.
PACKAGING GUIDELINES
Bring has clear packaging guidelines that are intended to ensure that shipments reach recipients undamaged and on time. Careful packaging is crucial to ensure the safety of the goods during transport. These guidelines concern the choice of packaging material, the correct sealing of the shipment and the identification of sensitive contents.
- choice of packaging material
Bring recommends choosing robust and sturdy outer packaging for every shipment. The packaging should be neither too big nor too small and sturdy enough to withstand loads during transport. For heavy or sensitive goods, it is recommended to use double-walled cardboard, which provides additional protection. Packaging that has already been used and shows signs of wear such as cracks or dents should be avoided as it is less stable and increases the risk of transport damage.
- Padding and protecting the content
The contents of the shipment should be protected from shocks using suitable cushioning materials — such as bubble wrap, foam or wrapping paper. Bring recommends cushioning delicate goods so that they have no room for movement within the package. There should be a gap of at least five centimeters between the contents and the packaging wall to provide protection against shocks and pressure.
- Seal the package correctly
Securely closing the package is another important point. It is advisable to secure the package connections with strong adhesive tape, especially at the edges and openings of the box. For heavy packages, wide, reinforced adhesive tape is recommended, which provides additional stability and prevents the shipment from being opened unintentionally. An “H” closure, which covers both the edges and the central surfaces, ensures optimum safety.
- Correct labeling
If the shipment contains sensitive or fragile content, this should be clearly visible on the outside with an appropriate sticker (“Be careful with glass” or “fragile”). Bring points out that although such information encourages careful handling, it does not guarantee particularly gentle transport. Good padding is therefore still essential. Unwieldy packages or packages that are not rectangular (e.g. rolls or very large objects) are treated as bulky goods when delivered and cost extra. Such packages should be securely packaged and marked so that they can be handled correctly in the depot.
- packaging for special requirements
Bring also offers special packaging solutions for special requirements, for example for shipping electronics, liquids or other sensitive goods. Customers can also purchase mailing bags, shipping boxes and boxes directly from the bring, which comply with the guidelines and are optimally designed for transport.
- Place the address label clearly
Place the address label in a prominent place and make sure that it is completely legible and not damaged. Remove old mailing labels or other labels to avoid confusion.
Customs & import regulations
Handling customs and import regulations is an essential part of international shipping with Bring. For shipments to countries outside the EU, certain documents are required, including a commercial or proforma invoice and a customs declaration (CN22 or CN23). These documents must contain detailed information on the value of the goods, description, weight and, if applicable, the Harmonized System Codes (HS Codes).
Brings services include assistance in preparing these documentation and advice on destination countries' import regulations to avoid delays or additional costs. In many cases, Bring also communicates with customs authorities and provides real-time digital tracking of shipping status, including customs processing.
Bring also offers options for payment of duties and taxes, such as through a DDP (Delivered Duty Paid) service, where the sender covers all import costs so that the recipient does not have to pay any further fees. Customers are also informed which goods are restricted or prohibited for shipping to avoid complications.
Insurance and liability
By default, Bring is liable for damage or loss during transport up to a certain maximum limit, which is often regulated by international agreements such as the Montreal Convention or the CMR Agreement. This liability is usually based on the weight of the shipment, with a fixed amount per kilogram being provided as compensation.
Bring offers additional insurance options for valuable or sensitive goods. For an additional fee, customers can have the actual value of their shipment insured, which provides more comprehensive coverage for damage, loss, or delays. This option is particularly recommended for items with high financial or emotional value.
However, it is important to note that Bring's liability is excluded in certain cases. This includes damage due to inadequate packaging, incorrect address details or the shipment of prohibited goods. Liability may also be limited in the event of force majeure, such as natural disasters or political unrest.
Book an online presentation now
Shipping & delivery service
Delivery times
Delivery times at Bring vary depending on the shipping method, destination and service selected. For national shipments within Germany, Bring usually offers fast and reliable deliveries, which in most cases take one to two working days. However, there may be minor deviations depending on package size and destination region. For international shipments, the delivery time depends heavily on the destination country. Within Europe, delivery can usually take 3 to 7 working days, depending on the service selected and the distance to the destination. For shipments to other international countries, the delivery time can be correspondingly longer, often between 5 and 14 days, depending on the destination and specific shipping requirements. Bring also offers express delivery options that enable faster delivery. Customers who want next-day delivery or within a set time window can choose express delivery. This service is particularly useful for time-sensitive shipments that require fast delivery. It should be noted that external factors such as weather conditions, holidays or unforeseen events may affect delivery times.
Delivery times at Bring vary depending on the shipping method, destination and service selected. For national shipments within Germany, Bring usually offers fast and reliable deliveries, which in most cases take one to two working days. However, there may be minor deviations depending on package size and destination region. For international shipments, the delivery time depends heavily on the destination country. Within Europe, delivery can usually take 3 to 7 working days, depending on the service selected and the distance to the destination. For shipments to other international countries, the delivery time can be correspondingly longer, often between 5 and 14 days, depending on the destination and specific shipping requirements. Bring also offers express delivery options that enable faster delivery. Customers who want next-day delivery or within a set time window can choose express delivery. This service is particularly useful for time-sensitive shipments that require fast delivery. It should be noted that external factors such as weather conditions, holidays or unforeseen events may affect delivery times.
shipment tracking
Package tracking at Bring is an important service that allows customers to track the status of their shipment at any time. With the help of a tracking code, which the customer receives after the shipment has been placed, delivery can be monitored in real time. This code makes it possible to check the current location of the package and to find out the expected delivery time.
Shipment tracking is particularly helpful when it comes to tracking the progress of a shipment transparently and clearly. The customer can access Bring's tracking page online for detailed information on the status of the shipment, including possible delays or special notices.
Bring also offers shipment tracking for international shipments, so that customers always stay informed, even over longer distances. This traceability is a major advantage, as it provides important guidance not only for the sender but also for the recipient.
Package tracking at Bring is an important service that allows customers to track the status of their shipment at any time. With the help of a tracking code, which the customer receives after the shipment has been placed, delivery can be monitored in real time. This code makes it possible to check the current location of the package and to find out the expected delivery time.
Shipment tracking is particularly helpful when it comes to tracking the progress of a shipment transparently and clearly. The customer can access Bring's tracking page online for detailed information on the status of the shipment, including possible delays or special notices.
Bring also offers shipment tracking for international shipments, so that customers always stay informed, even over longer distances. This traceability is a major advantage, as it provides important guidance not only for the sender but also for the recipient.
delivery options
Bring offers a variety of delivery options to make the shipping process flexible and convenient for customers. Depending on requirements, senders and recipients can choose between different delivery options to arrange delivery according to their wishes and requirements. One of the standard options at Bring is delivery to the front door, where the package is delivered directly to the specified address. This option is particularly suitable for sending private packages or shipments that have no special reception requirements.
For customers who want a flexible delivery time, Bring also offers the option of booking delivery within a fixed time window. This allows the recipient to decide exactly when they want to expect delivery — ideal for working customers who are not at home during the day. Bring also offers the option of delivery to pick-up stations or parcel shops. This solution offers the advantage that the recipient can easily pick up the package at a time that suits them best. This option is a practical alternative, particularly for urban areas where the recipient is not at home during the day. In addition, Bring enables delivery to desired locations or special addresses, which offers even greater flexibility in the delivery process. Regardless of whether it is an office, a holiday home or a pick-up point — customers can adjust their delivery address to suit their needs.
Bring offers a variety of delivery options to make the shipping process flexible and convenient for customers. Depending on requirements, senders and recipients can choose between different delivery options to arrange delivery according to their wishes and requirements. One of the standard options at Bring is delivery to the front door, where the package is delivered directly to the specified address. This option is particularly suitable for sending private packages or shipments that have no special reception requirements.
For customers who want a flexible delivery time, Bring also offers the option of booking delivery within a fixed time window. This allows the recipient to decide exactly when they want to expect delivery — ideal for working customers who are not at home during the day. Bring also offers the option of delivery to pick-up stations or parcel shops. This solution offers the advantage that the recipient can easily pick up the package at a time that suits them best. This option is a practical alternative, particularly for urban areas where the recipient is not at home during the day. In addition, Bring enables delivery to desired locations or special addresses, which offers even greater flexibility in the delivery process. Regardless of whether it is an office, a holiday home or a pick-up point — customers can adjust their delivery address to suit their needs.
Return and return option
Bring offers simple and convenient solutions for returns and returns to provide customers with an easy process. When returning packages, customers have the option to use various options that make the return process efficient and quick. A common return option at Bring is to use pre-created return labels. These can either be included with the package or generated online via the delivery website. Customers can print out the return label and attach it directly to the package and then drop it off at a parcel shop or pick-up point. This service saves time and effort as no additional steps are required to prepare the return.
For companies that regularly deal with returns, Bring also offers tailor-made solutions for returns. These often include special contracts or regular return collections, which further automate and simplify the entire return process. In addition, customers at Bring can track the return via digital channels to monitor the status of the return in real time. In this way, they always know when the package has arrived at the recipient and when the refund can be expected.
Bring offers simple and convenient solutions for returns and returns to provide customers with an easy process. When returning packages, customers have the option to use various options that make the return process efficient and quick. A common return option at Bring is to use pre-created return labels. These can either be included with the package or generated online via the delivery website. Customers can print out the return label and attach it directly to the package and then drop it off at a parcel shop or pick-up point. This service saves time and effort as no additional steps are required to prepare the return.
For companies that regularly deal with returns, Bring also offers tailor-made solutions for returns. These often include special contracts or regular return collections, which further automate and simplify the entire return process. In addition, customers at Bring can track the return via digital channels to monitor the status of the return in real time. In this way, they always know when the package has arrived at the recipient and when the refund can be expected.
ADDITIONAL COSTS
Bring may incur additional costs, which vary depending on the type of delivery, the additional services selected or the destination region. These additional costs arise primarily from special service options such as express delivery, shipments with special requirements or international deliveries, which must take into account factors such as customs fees and additional documentation. Extra fees may also apply for the use of additional services such as collection, insurance or temperature-controlled transport. To ensure transparent pricing, Bring informs its customers of all costs involved before shipping so that there are no unexpected expenses.
Shipping costs for prohibited or restricted items
Customs duties and taxes
If a package contains prohibited or restricted items and is exported or imported to another country, customs duties and additional taxes may apply. These fees depend on the destination country's import regulations. If a prohibited item is discovered, customs can not only seize the package but also impose additional penalties to be paid by the sender or recipient. Customs authorities may also collect the shipment for further inspection, causing additional delays. It is therefore crucial to know exactly the customs regulations of the destination country in order to avoid unexpected costs and problems.
If a package contains prohibited or restricted items and is exported or imported to another country, customs duties and additional taxes may apply. These fees depend on the destination country's import regulations. If a prohibited item is discovered, customs can not only seize the package but also impose additional penalties to be paid by the sender or recipient. Customs authorities may also collect the shipment for further inspection, causing additional delays. It is therefore crucial to know exactly the customs regulations of the destination country in order to avoid unexpected costs and problems.
fines
Sending prohibited or restricted items may also result in fines, both for the sender and recipient. This can happen if the shipping company — in this case Bring — comes across illegal or prohibited content while transporting or processing shipments. Fines may vary depending on the country's applicable laws. It is therefore very important that senders are aware of which items they are shipping and respect local laws to avoid additional costs and legal consequences.
Sending prohibited or restricted items may also result in fines, both for the sender and recipient. This can happen if the shipping company — in this case Bring — comes across illegal or prohibited content while transporting or processing shipments. Fines may vary depending on the country's applicable laws. It is therefore very important that senders are aware of which items they are shipping and respect local laws to avoid additional costs and legal consequences.
Destruction of the shipment
If prohibited or dangerous items are discovered in the package, Bring may destroy the shipment without a refund of shipping costs. This can happen if the items violate legal requirements or shipping guidelines. Destruction of the shipment is usually at the sender's expense, and in many cases no liability is assumed. Senders should therefore ensure that they do not send prohibited items to avoid losing the entire contents of the package. It is crucial to review Bring's terms and conditions and regulations as well as the destination country's regulations before shipping to ensure that no prohibited or restricted items are being shipped.
If prohibited or dangerous items are discovered in the package, Bring may destroy the shipment without a refund of shipping costs. This can happen if the items violate legal requirements or shipping guidelines. Destruction of the shipment is usually at the sender's expense, and in many cases no liability is assumed. Senders should therefore ensure that they do not send prohibited items to avoid losing the entire contents of the package. It is crucial to review Bring's terms and conditions and regulations as well as the destination country's regulations before shipping to ensure that no prohibited or restricted items are being shipped.
contact
For inquiries, problems or information, Bring offers its customers various contact options in order to receive support quickly and easily.
Telephone customer service
Bring's customer service is available to private customers with questions about package delivery, shipment tracking or other concerns. The service can be reached by telephone at 70 28 60 70 during weekday opening hours from 8:00 to 18:00.
Online contact:
Alternatively, Bring also offers a customer service chat, which is available 24/7, for quick inquiries and quick solutions. You can easily submit inquiries and inquiries online via the Bring website. There are lots of different emails for different concerns.
Telephone customer service
Bring's customer service is available to private customers with questions about package delivery, shipment tracking or other concerns. The service can be reached by telephone at 70 28 60 70 during weekday opening hours from 8:00 to 18:00.
Online contact:
Alternatively, Bring also offers a customer service chat, which is available 24/7, for quick inquiries and quick solutions. You can easily submit inquiries and inquiries online via the Bring website. There are lots of different emails for different concerns.
STAY UP TO DATE WITH PAKAJO
GET THE LATEST SHIPPING TIPS
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.