Shipping information & service
TIPSA
Here you can find specific information and special features to consider with the shipping service provider Tipsa.
Jump mark table of contents
SPECIFIC INFORMATION AND SPECIAL FEATURES THAT NEED TO BE CONSIDERED WITH THE SHIPPING SERVICE PROVIDER TIPSA
What do you do when shipping with UPS should pay attention
Tipsa (Transportes Internacionales Peninsulares S.A.) is a leading shipping service provider in Spain that specializes in national and international logistics solutions. The company offers a wide range of express delivery services, including package and document delivery.
Tipsa has made a name for itself with its fast and reliable delivery and serves both private customers and companies from various industries. With an extensive network and modern logistics solutions, Tipsa ensures that shipments reach their destination quickly, safely and efficiently. The shipping service provider is also characterized by its advanced technology, which enables easy shipment tracking and seamless integration into its customers' logistics processes.
general information
Tipsa, short for Transportes Internacionales Peninsulares S.A., was founded in 1987 and has since established itself as one of Spain's leading shipping service providers. Based in Barcelona, the company offers a wide range of logistics and transport solutions for both private and business customers. Tipsa specializes in national and international express deliveries and is known for its fast, secure and flexible service. The wide range of services ranges from delivering packages and documents to specialized solutions for companies that have tailored shipping requirements.
The company uses advanced technologies to optimize the shipping process. With the help of innovative IT solutions, customers can track their shipments in real time, which offers a high degree of transparency and control over the shipping process. Tipsa also offers a user-friendly online platform that enables companies and private individuals to book and manage shipments quickly and easily.
Tipsa focuses on environmentally friendly means of transport and sustainable logistics solutions.
The company invests in low-emission vehicles, including electric vehicles, to reduce CO2 emissions. Tipsa is also optimizing its route planning and logistics processes to avoid unnecessary empty runs and increase efficiency. Tipsa also uses recyclable materials for packaging and promotes environmentally friendly options. With these measures, Tipsa is showing its commitment to a sustainable future and an environmentally conscious supply chain.
The company uses advanced technologies to optimize the shipping process. With the help of innovative IT solutions, customers can track their shipments in real time, which offers a high degree of transparency and control over the shipping process. Tipsa also offers a user-friendly online platform that enables companies and private individuals to book and manage shipments quickly and easily.
Tipsa focuses on environmentally friendly means of transport and sustainable logistics solutions.
The company invests in low-emission vehicles, including electric vehicles, to reduce CO2 emissions. Tipsa is also optimizing its route planning and logistics processes to avoid unnecessary empty runs and increase efficiency. Tipsa also uses recyclable materials for packaging and promotes environmentally friendly options. With these measures, Tipsa is showing its commitment to a sustainable future and an environmentally conscious supply chain.
SERVICES
Different shipping methods
Tipsa offers a variety of shipping options that cover both domestic and international deliveries to meet the diverse needs of customers.
standard shipping
Tipsa's standard shipping is a cost-effective option for shipments that aren't in a hurry. This delivery method is particularly suitable for less urgent deliveries where the focus is on a low price. Delivery times are usually longer than express delivery, but they are still reliable and efficient.
Tipsa's standard shipping is a cost-effective option for shipments that aren't in a hurry. This delivery method is particularly suitable for less urgent deliveries where the focus is on a low price. Delivery times are usually longer than express delivery, but they are still reliable and efficient.
express delivery
For urgent shipments, Tipsa offers express delivery. This option guarantees the fastest possible delivery within a set time frame, often the next day or even within a few hours. Express delivery is ideal for urgent deliveries and business mail where speed and reliability are paramount.
For urgent shipments, Tipsa offers express delivery. This option guarantees the fastest possible delivery within a set time frame, often the next day or even within a few hours. Express delivery is ideal for urgent deliveries and business mail where speed and reliability are paramount.
National shipping
Within Spain, Tipsa offers fast and flexible national shipping. Regardless of whether it is small parcels, larger shipments or documents, Tipsa ensures fast delivery within the country. National shipping is particularly reliable and punctual thanks to a well-structured network and efficient route planning. Regardless of whether it is fast delivery or a more cost-effective option, Tipsa offers tailor-made shipping solutions that meet the needs of its customers.
Within Spain, Tipsa offers fast and flexible national shipping. Regardless of whether it is small parcels, larger shipments or documents, Tipsa ensures fast delivery within the country. National shipping is particularly reliable and punctual thanks to a well-structured network and efficient route planning. Regardless of whether it is fast delivery or a more cost-effective option, Tipsa offers tailor-made shipping solutions that meet the needs of its customers.
International shipping
Tipsa also offers international shipping, which allows companies and private customers worldwide to send their parcels and documents securely and quickly. With a well-developed network of international partners, Tipsa ensures that shipments are delivered reliably to many countries, regardless of whether they are European destinations or more remote destinations.
Tipsa also offers international shipping, which allows companies and private customers worldwide to send their parcels and documents securely and quickly. With a well-developed network of international partners, Tipsa ensures that shipments are delivered reliably to many countries, regardless of whether they are European destinations or more remote destinations.
shipping information
Package sizes and weight limits
When shipping with Tipsa, it is important to note the permitted package sizes and weight limits, as these can vary depending on the shipping method and destination country. Tips offers various package sizes and weight classes for shipping parcels within Germany and internationally.
- Mini package: up to a weight of 30kg and a maximum dimension of 25 x 15 x 10cm
- Small package: up to a weight of 30kg and a maximum dimension of 30 x 20 x 13cm
- Funds package: up to a weight of 30kg and a maximum dimension of 40 x 30 x 15cm
- Large package: up to a weight of 30kg and a maximum dimension of 40 x 40 x 30cm
- Extra large package: up to a weight of 31.5 kg, a maximum length of 175 cm and a maximum circumference of 300 cm
Shipping prices at Tipsa depend on several factors, including the size and weight of the package, the delivery method (standard, express, international), the distance to the destination and possible additional services such as insurance or special handling. In general, prices for smaller national packages start at around €5.00 in standard delivery.
When shipping with Tipsa, it is important to note the permitted package sizes and weight limits, as these can vary depending on the shipping method and destination country. Tips offers various package sizes and weight classes for shipping parcels within Germany and internationally.
- Mini package: up to a weight of 30kg and a maximum dimension of 25 x 15 x 10cm
- Small package: up to a weight of 30kg and a maximum dimension of 30 x 20 x 13cm
- Funds package: up to a weight of 30kg and a maximum dimension of 40 x 30 x 15cm
- Large package: up to a weight of 30kg and a maximum dimension of 40 x 40 x 30cm
- Extra large package: up to a weight of 31.5 kg, a maximum length of 175 cm and a maximum circumference of 300 cm
Shipping prices at Tipsa depend on several factors, including the size and weight of the package, the delivery method (standard, express, international), the distance to the destination and possible additional services such as insurance or special handling. In general, prices for smaller national packages start at around €5.00 in standard delivery.
PACKAGING GUIDELINES
Tipsa has clear packaging guidelines to ensure that shipments reach recipients undamaged and on time. Careful packaging is crucial to ensure the safety of the goods during transport. These guidelines concern the choice of packaging material, the correct sealing of the shipment and the identification of sensitive contents.
- choice of packaging material
Tipsa recommends choosing robust and sturdy outer packaging for every shipment. The packaging should be neither too big nor too small and sturdy enough to withstand loads during transport. For heavy or sensitive goods, it is recommended to use double-walled cardboard, which provides additional protection. Packaging that has already been used and shows signs of wear such as cracks or dents should be avoided as it is less stable and increases the risk of transport damage.
- Padding and protecting the content
The contents of the shipment should be protected from shocks using suitable cushioning materials — such as bubble wrap, foam or wrapping paper. Tipsa recommends upholstery sensitive goods so that they have no room for movement within the package. There should be a gap of at least five centimeters between the contents and the packaging wall to provide protection against shocks and pressure.
- Seal the package correctly
Securely closing the package is another important point. It is advisable to secure the package connections with strong adhesive tape, especially at the edges and openings of the box. For heavy packages, wide, reinforced adhesive tape is recommended, which provides additional stability and prevents the shipment from being opened unintentionally. An “H” closure, which covers both the edges and the central surfaces, ensures optimum safety.T.
- Correct labeling
If the shipment contains sensitive or fragile content, this should be clearly visible on the outside with an appropriate sticker (“Be careful with glass” or “fragile”). Tipsa points out that although such information encourages careful handling, it does not guarantee particularly gentle transport. Good padding is therefore still essential. Bulky packages or packages that are not rectangular (e.g. rolls or very large objects) are treated as bulky goods at Tipsa and cost extra. Such packages should be securely packaged and marked so that they can be handled correctly in the depot.
- packaging for special requirements
Tipsa also offers special packaging solutions for special requirements, for example for shipping electronics, liquids or other sensitive goods. Customers can also purchase mailing bags, shipping boxes and boxes directly from Tipsa, which comply with the guidelines and are optimally designed for transport.
- Place the address label clearly
Place the address label in a prominent place and make sure that it is completely legible and not damaged. Remove old mailing labels or other labels to avoid confusion.
Customs & import regulations
The company provides comprehensive support to ensure that shipments pass through customs smoothly and that all regulatory requirements are met. By working closely with experienced customs agents and authorities, Tipsa makes it easier for customers to process the often complex formalities associated with international transport.
When shipping abroad, Tipsa prepares the necessary documents, such as commercial invoices, customs declarations and certificates of origin, to make the import process as efficient as possible. In addition, the company informs its customers about specific requirements, such as bans and restrictions on certain goods, maximum permitted values for duty-free imports or local tax regulations.
Another important aspect is the precise declaration of the value of the goods and the classification of goods according to international standards in order to avoid delays or additional costs. Tipsa ensures that this information is accurate and complete, as this is a decisive factor for rapid customs clearance. In addition, Tipsa offers transparent advice on possible customs duties and import taxes that could apply in the respective destination countries. Customers benefit from the company's expertise by being informed of potential costs at an early stage, which makes budget planning easier.
Insurance and liability
Tipsa offers its customers comprehensive protection for shipping parcels and freight through clear liability regulations and the option to take out additional transport insurance. In principle, Tipsa is liable for damage or loss that occurs during transportation, up to a specified maximum amount per kilogram, as set out in the standard shipping conditions. However, this basic liability does not cover all risks, which is why it is recommended to take out additional insurance, particularly for valuable or sensitive shipments.
Tipsa's optional transport insurance offers comprehensive protection against loss, damage or theft and fully covers the declared value of the shipment. This insurance can simply be added when booking and gives customers the assurance that they will receive a refund up to the declared value in the event of damage.
However, it is important to note that neither standard liability nor additional insurance applies in all cases. For example, damage due to inadequate packaging, the transport of legally prohibited goods or events of force majeure such as natural disasters are excluded from liability. Tipsa provides its customers with comprehensive information about these restrictions in order to avoid potential misunderstandings.
Book an online presentation nowTipsa has clear packaging guidelines to ensure that shipments reach recipients undamaged and on time. Careful packaging is crucial to ensure the safety of the goods during transport. These guidelines concern the choice of packaging material, the correct sealing of the shipment and the identification of sensitive contents.
- choice of packaging material
Tipsa recommends choosing robust and sturdy outer packaging for every shipment. The packaging should be neither too big nor too small and sturdy enough to withstand loads during transport. For heavy or sensitive goods, it is recommended to use double-walled cardboard, which provides additional protection. Packaging that has already been used and shows signs of wear such as cracks or dents should be avoided as it is less stable and increases the risk of transport damage.
- Padding and protecting the content
The contents of the shipment should be protected from shocks using suitable cushioning materials — such as bubble wrap, foam or wrapping paper. Tipsa recommends upholstery sensitive goods so that they have no room for movement within the package. There should be a gap of at least five centimeters between the contents and the packaging wall to provide protection against shocks and pressure.
- Seal the package correctly
Securely closing the package is another important point. It is advisable to secure the package connections with strong adhesive tape, especially at the edges and openings of the box. For heavy packages, wide, reinforced adhesive tape is recommended, which provides additional stability and prevents the shipment from being opened unintentionally. An “H” closure, which covers both the edges and the central surfaces, ensures optimum safety.T.
- Correct labeling
If the shipment contains sensitive or fragile content, this should be clearly visible on the outside with an appropriate sticker (“Be careful with glass” or “fragile”). Tipsa points out that although such information encourages careful handling, it does not guarantee particularly gentle transport. Good padding is therefore still essential. Bulky packages or packages that are not rectangular (e.g. rolls or very large objects) are treated as bulky goods at Tipsa and cost extra. Such packages should be securely packaged and marked so that they can be handled correctly in the depot.
- packaging for special requirements
Tipsa also offers special packaging solutions for special requirements, for example for shipping electronics, liquids or other sensitive goods. Customers can also purchase mailing bags, shipping boxes and boxes directly from Tipsa, which comply with the guidelines and are optimally designed for transport.
- Place the address label clearly
Place the address label in a prominent place and make sure that it is completely legible and not damaged. Remove old mailing labels or other labels to avoid confusion.
Customs & import regulations
The company provides comprehensive support to ensure that shipments pass through customs smoothly and that all regulatory requirements are met. By working closely with experienced customs agents and authorities, Tipsa makes it easier for customers to process the often complex formalities associated with international transport.
When shipping abroad, Tipsa prepares the necessary documents, such as commercial invoices, customs declarations and certificates of origin, to make the import process as efficient as possible. In addition, the company informs its customers about specific requirements, such as bans and restrictions on certain goods, maximum permitted values for duty-free imports or local tax regulations.
Another important aspect is the precise declaration of the value of the goods and the classification of goods according to international standards in order to avoid delays or additional costs. Tipsa ensures that this information is accurate and complete, as this is a decisive factor for rapid customs clearance. In addition, Tipsa offers transparent advice on possible customs duties and import taxes that could apply in the respective destination countries. Customers benefit from the company's expertise by being informed of potential costs at an early stage, which makes budget planning easier.
Insurance and liability
Tipsa offers its customers comprehensive protection for shipping parcels and freight through clear liability regulations and the option to take out additional transport insurance. In principle, Tipsa is liable for damage or loss that occurs during transportation, up to a specified maximum amount per kilogram, as set out in the standard shipping conditions. However, this basic liability does not cover all risks, which is why it is recommended to take out additional insurance, particularly for valuable or sensitive shipments.
Tipsa's optional transport insurance offers comprehensive protection against loss, damage or theft and fully covers the declared value of the shipment. This insurance can simply be added when booking and gives customers the assurance that they will receive a refund up to the declared value in the event of damage.
However, it is important to note that neither standard liability nor additional insurance applies in all cases. For example, damage due to inadequate packaging, the transport of legally prohibited goods or events of force majeure such as natural disasters are excluded from liability. Tipsa provides its customers with comprehensive information about these restrictions in order to avoid potential misunderstandings.
Shipping & delivery service
Delivery times
Delivery times at Tipsa are flexible and tailored to the different needs of customers. Within Spain, standard parcels can usually be delivered within 24 to 48 hours. For particularly urgent shipments, Tipsa offers express delivery, which often enables deliveries on the same day or within 24 hours at the latest. These fast delivery times make Tipsa a reliable choice for time-critical shipments.
For international deliveries, delivery times vary depending on the destination and mode of transport. Within Europe, Tipsa reaches most destinations within 48 to 72 hours, while shipments to more distant countries can take a little longer depending on the distance and customs formalities. With special express options, international shipments can also be delivered significantly faster, often according to individual customer time requirements.
For additional flexibility, Tipsa offers specialized services such as guaranteed deliveries at fixed times, for example before 10:00 the next day. Customers can also track their shipments in real time via an online tracking system to keep a close eye on the time of arrival. Through an efficient logistics structure and cooperation with partners, Tipsa ensures that both private and business customers benefit from fast, reliable and predictable delivery times.
Delivery times at Tipsa are flexible and tailored to the different needs of customers. Within Spain, standard parcels can usually be delivered within 24 to 48 hours. For particularly urgent shipments, Tipsa offers express delivery, which often enables deliveries on the same day or within 24 hours at the latest. These fast delivery times make Tipsa a reliable choice for time-critical shipments.
For international deliveries, delivery times vary depending on the destination and mode of transport. Within Europe, Tipsa reaches most destinations within 48 to 72 hours, while shipments to more distant countries can take a little longer depending on the distance and customs formalities. With special express options, international shipments can also be delivered significantly faster, often according to individual customer time requirements.
For additional flexibility, Tipsa offers specialized services such as guaranteed deliveries at fixed times, for example before 10:00 the next day. Customers can also track their shipments in real time via an online tracking system to keep a close eye on the time of arrival. Through an efficient logistics structure and cooperation with partners, Tipsa ensures that both private and business customers benefit from fast, reliable and predictable delivery times.
shipment tracking
Package tracking at Tipsa offers customers full transparency and control over their shipments. With a modern tracking system, senders and recipients can track the status of their packages in real time. Current location data, expected delivery time and all important transport information can be retrieved at any time via a user-friendly online platform or a mobile app.
After shipping, each package is assigned an individual shipment number, which makes it possible to monitor the entire transport route from collection to final delivery. Customers not only receive updates on the progress of delivery, but also notifications of possible delays or special delivery options.
Package tracking at Tipsa offers customers full transparency and control over their shipments. With a modern tracking system, senders and recipients can track the status of their packages in real time. Current location data, expected delivery time and all important transport information can be retrieved at any time via a user-friendly online platform or a mobile app.
After shipping, each package is assigned an individual shipment number, which makes it possible to monitor the entire transport route from collection to final delivery. Customers not only receive updates on the progress of delivery, but also notifications of possible delays or special delivery options.
delivery options
Delivery options at Tipsa offer a high level of flexibility and enable customers to design their shipments according to individual needs. Depending on the type of delivery and the recipient's preferences, various options are available to optimize and facilitate the shipping process.
One of the most popular options is express delivery, which allows quick delivery within 24 hours or even the same day. Customers who need a specific delivery time can also use the delivery service with guaranteed delivery at a specific time, for example before 10:00 the next day.
For recipients who are not at home, Tipsa offers the option of diverting the delivery to a pick-up station or a packshop so that the shipment can be conveniently picked up at a later date. Alternatively, the delivery can also be redirected to another address if the recipient is not available at the original time. TIPSA also allows flexible delivery date rescheduling so that customers can adjust the delivery time as required. For special requirements, such as delivery to hard-to-reach locations or large shipments, Tipsa offers tailor-made solutions that ensure safe and efficient delivery.
Delivery options at Tipsa offer a high level of flexibility and enable customers to design their shipments according to individual needs. Depending on the type of delivery and the recipient's preferences, various options are available to optimize and facilitate the shipping process.
One of the most popular options is express delivery, which allows quick delivery within 24 hours or even the same day. Customers who need a specific delivery time can also use the delivery service with guaranteed delivery at a specific time, for example before 10:00 the next day.
For recipients who are not at home, Tipsa offers the option of diverting the delivery to a pick-up station or a packshop so that the shipment can be conveniently picked up at a later date. Alternatively, the delivery can also be redirected to another address if the recipient is not available at the original time. TIPSA also allows flexible delivery date rescheduling so that customers can adjust the delivery time as required. For special requirements, such as delivery to hard-to-reach locations or large shipments, Tipsa offers tailor-made solutions that ensure safe and efficient delivery.
Return and return option
Return and return options at Tipsa offer customers a convenient and flexible way to return goods quickly and easily. This service is particularly important for e-commerce companies who want to provide their customers with an efficient return process, as well as for private individuals who need to return items for various reasons.
Tipsa organizes the entire return process, from picking up the goods to secure delivery to the place of origin or to another desired address. Customers can use the pick-up service to have returns picked up directly from home or another location, which significantly reduces shipping costs. Alternatively, the return can also be made via one of the partner centers or a pick-up point.
Thanks to real-time shipment tracking, both the sender and recipient can view the status of the return at any time, which provides maximum transparency and security. Companies also have the option of adapting the returns process to their needs, for example by integrating into existing logistics systems or providing their customers with pre-filled return labels.
Return and return options at Tipsa offer customers a convenient and flexible way to return goods quickly and easily. This service is particularly important for e-commerce companies who want to provide their customers with an efficient return process, as well as for private individuals who need to return items for various reasons.
Tipsa organizes the entire return process, from picking up the goods to secure delivery to the place of origin or to another desired address. Customers can use the pick-up service to have returns picked up directly from home or another location, which significantly reduces shipping costs. Alternatively, the return can also be made via one of the partner centers or a pick-up point.
Thanks to real-time shipment tracking, both the sender and recipient can view the status of the return at any time, which provides maximum transparency and security. Companies also have the option of adapting the returns process to their needs, for example by integrating into existing logistics systems or providing their customers with pre-filled return labels.
ADDITIONAL COSTS
In certain cases, Tipsa incur additional costs for special services or additional services that go beyond standard delivery. These costs are transparent and enable customers to individually adapt shipping to their needs. Whether it's express delivery, additional insurance, bulky shipments or special delivery options — Tipsa offers a variety of options, which in some cases incur additional fees. With clear information and a transparent pricing structure, Tipsa ensures that customers calculate their costs in advance and can take advantage of the desired service without surprises.
Shipping costs for prohibited or restricted items
Return or seizure
The package can be returned or the prohibited items removed. In some cases, the entire contents of the package can also be confiscated and destroyed.
The package can be returned or the prohibited items removed. In some cases, the entire contents of the package can also be confiscated and destroyed.
Costs for destruction or return
If prohibited items affect the package, there may be additional charges for returning or destroying the package. These costs are particularly relevant when the prohibited items interfere with the shipping process or endanger other shipments.
If prohibited items affect the package, there may be additional charges for returning or destroying the package. These costs are particularly relevant when the prohibited items interfere with the shipping process or endanger other shipments.
Report to authorities
In the event of serious violations, such as the shipment of illegal goods (e.g. drugs or weapons), the shipping service provider can report the package to the competent authorities, which may lead to legal consequences.
In the event of serious violations, such as the shipment of illegal goods (e.g. drugs or weapons), the shipping service provider can report the package to the competent authorities, which may lead to legal consequences.
contact
For inquiries, problems or information, DPD offers its customers various contact options in order to receive quick and easy support.
Telephone customer service
Tipsa's customer service is available to private customers with questions about package delivery, shipment tracking or other concerns. The service can be reached by telephone at +34 93 602 18 18.
Online contact:
Alternatively, you can send an email to tipsaex@tipsa.com.
Telephone customer service
Tipsa's customer service is available to private customers with questions about package delivery, shipment tracking or other concerns. The service can be reached by telephone at +34 93 602 18 18.
Online contact:
Alternatively, you can send an email to tipsaex@tipsa.com.
STAY UP TO DATE WITH PAKAJO
GET THE LATEST SHIPPING TIPS
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.