shipping information

portugal

Here you can find shipping information for Portugal. We are here to help you with our shipping information so that you can easily process your shipments.
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COUNTRY-SPECIFIC INFORMATION AND SPECIAL FEATURES
What to consider when shipping to and from Portugal

Shipping to Portugal may be subject to specific requirements and customs requirements. With Pakajo, you're well prepared: We'll show you what you need to pay attention to to get your shipment to its destination safely, in compliance with the rules and on time. Whether individual shipments or regular deliveries — our experienced team will support you with tailor-made solutions so that you can easily handle customs and shipping processing.

Rely on our expertise in international shipping — we'll bring your shipment safely and efficiently to Portugal.

Shipping information for Portugal

The right packaging

Use sturdy, undamaged boxes and fill the interior with suitable cushioning material such as bubble wrap or packaging chips. Pack individual items separately to prevent damage from contact. Seal the box carefully with high-quality adhesive tape so that it remains securely sealed during transport.

Recommended shipping providers

For shipping to Portugal, pakajo provides you with reliable partners such as DPD, GLS, DHL, UPS and international postal companies. With your PAKAJO account, you can flexibly choose between shipping methods and service providers — simply and efficiently.

Delivery process

Shipments via Deutsche Post or DHL are usually delivered from Monday to Saturday. If the shipment is not delivered, it can be picked up at a branch or packing station or deposited at a desired location (e.g. garage, neighbor). Other service providers such as DPD or GLS deliver Monday to Friday and provide information about pick-up options at the parcel shop or depot if you are absent.

CORRECT ADDRESS DETAILS FOR & SHIPPING to Portugal

The addressing of mail items to Portugal complies with European standards. P.O. Box addresses can only be delivered by post office. Otherwise, we need a delivery address in each case. Also enter the recipient's mobile number and email address, as they will be contacted if there are any delivery issues.
Address structure:

Pakajo World
Max Mustermann

Reichsbahnstraße 96
LG DR ANTONIO VIANA 1 2 DTO
1250-096 LISBON
PORTUGAL

Phone: +351 Recommended
Email: @empfohlen
Pakajo tip:

It is best to add the telephone number or email address of your recipient to the address on your package.

It is best to capitalize all nouns such as CITIES and COUNTRY.

running times

Shipping times to Portugal

Shipments within Portugal are usually delivered in 1-2 working days, express shipments usually in 1 day. It takes 2—4 days from other European countries, 7—17 days from the USA, 9—15 days from Asia — depending on the shipping method and service provider.

Holidays & delivery delays

In Portugal, Monday to Friday are considered working days. However, public holidays — regionally or nationwide — can cause delays. Particularly moving holidays such as Ascension Day or Corpus Christi fall on different Thursdays every year.

Here is an overview of the holidays: https://www.timeanddate.de/feiertage/portugal/

price information

Check your prices via the Pakajo comparison and shipping portal

With the Pakajo portal, you can find the best shipping price in seconds — worldwide, transparently and tailored to your package. Simply enter the destination, weight and shipping method and compare all available rates directly. This allows you to ship faster, cheaper and more efficiently.

TRACKING

With Pakajo, you can track your packages in various ways. We'll show you how.

Tracking via the Pakajo site

As a Pakajo partner, you can easily track your shipments via the dashboard. Under “Shipment overview,” you can see a graph of your last 14 days — you can adjust the time period flexibly. Clicking on the graphic takes you to the detailed view. Alternatively, simply enter the shipment number directly into the shipment tracking. There you will receive all status information — including a link to the respective shipping service provider for live tracking of your shipment.

Pakajo offers 3-in-1 tracking numbers

Pakajo start tracking

When you create the shipment, a Pakajo tracking number (such as UPG-123456) is automatically generated. On request, the recipient will immediately receive a confirmation of processing. With the UPG number, he can track his shipment directly on the Pakajo page — even for shipments without shipment tracking.
Pakajo Final Tracking

As soon as the shipment arrives at the Pakajo fulfillment center, it is confirmed by the system and receives a new nine-digit number (e.g. 113456789). This is linked to the UPG number, all shipping data is added — the recipient now sees that the shipment is on its way and can then track it in real time.
Pakajo shipping tracking

After processing, the shipping service provider's final tracking number is also assigned (e.g. LY..., 0034...). As soon as the shipping service scans the shipment, a blue button appears in the tracker with a direct link to the shipment tracking with the respective provider.
Tracking via AFTERSHIP

You can also track your Pakajo shipments on aftership. You can find Pakajo as a shipping service in the Aftership portal. The Aftership app also offers very good shipment tracking, which informs you of any current shipping status. With aftership, you can enter your pakajo tracking numbers and track your shipments as follows: UPG-123456/UPG123456 or 123456. Of course, you can also track your shipments using the final shipment numbers of the respective shipping providers, such as Deutsche Post, DHL, DPD, Post NL, bpost and many others.

NOTE: Pakajo sends recipients a delivery email that the shipment has been delivered or is ready for collection at the parcel shop!

documents

Customs documents & regulations for shipping to Portugal

Customs content declaration

There is free movement of goods within the EU. Therefore, no customs declarations or export declarations are usually required when shipping to Portugal — unless the goods are special.

Customs duties & import sales tax

Even though many rules apply across the EU, there are special national features. Excise taxes on tobacco, alcohol or coffee may apply and must be paid by the recipient. The amount varies depending on the recipient country.

CUSTOMS ON GIFT SHIPMENTS

Gifts within the EU are generally duty-free as long as they do not contain any prohibited or subject to approval.

Goods excluded from shipping to Portugal

When sending, look for content that is not approved or heavily regulated. These include:
  • narcotics
  • Dual-use goods (can be used for civil & military purposes)
  • cultural assets (e.g. antiques, art)
  • explosives
  • Weapons and ammunition
Important: The respective laws and customs regulations of the recipient country must be observed, especially with regard to products and topics relating to eroticism, pornography, sexuality and/or religion or religious criticism.

Important notes & sources of information

Responsibility for this lies exclusively with the sender. Only the generally applicable German customs regulations are presented in this document. Please be sure to be aware of these restrictions to avoid issues when shipping to Portugal. A careful review of the content and compliance with applicable regulations will help ensure that your package arrives without any problems. If you are unsure whether you can ship your goods to Portugal, it is advisable to get comprehensive information from the Portuguese customs authority.

For more information, see:
https://www.zoll.de/DE/Unternehmen/Warenverkehr/Warenverkehr-innerhalb-der-EU/warenverkehr-innerhalb-der-eu_node.html

In addition to German customs, the embassies or consular offices of Portugal can provide information on questions regarding customs and other import and export regulations. Other sources of information include foreign trade offices and the respective chambers of industry and commerce.

Disclaimer:
Despite intensive research, this list of customs regulations and entry requirements is not complete and is not always up to date. In case of doubt, only customs can provide binding information. This information is not legal advice. Any liability claims against the author of this overview article are excluded.
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