shipping information

Canada

Here you can find shipping information for Canada. We are here to help you with our shipping information so that you can easily process your shipments.
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COUNTRY-SPECIFIC INFORMATION AND SPECIAL FEATURES
WHAT TO CONSIDER WHEN SHIPPING TO & FROM CANADA

Shipping to Canada may be subject to specific requirements and customs requirements. With Pakajo, you're well prepared: We'll show you what you need to pay attention to to get your shipment to its destination safely, in compliance with the rules and on time. Whether individual shipments or regular deliveries — our experienced team will support you with tailor-made solutions so that you can easily handle customs and shipping processing.

Rely on our expertise in international shipping — we'll get your shipment safely and efficiently to Canada.

Shipping information for Canada

The right packaging

Use sturdy, undamaged boxes and fill the interior with suitable cushioning material such as bubble wrap or packaging chips. Pack individual items separately to prevent damage from contact. Seal the box carefully with high-quality adhesive tape so that it remains securely sealed during transport.

Recommended shipping providers

Pakajo provides you with reliable partners for shipping to Canada. When shipping to Canada, our shipping service providers DHL, USPS and UPS dominate. With your PAKAJO account, you can flexibly choose between shipping methods and service providers — simply and efficiently.

Delivery process

Shipments via DHL are usually delivered from Monday to Saturday. If the shipment is not delivered, it can be picked up at a branch or packing station or deposited at a desired location (e.g. garage, neighbor). Other service providers, such as UPS, deliver Monday to Friday and provide information about pick-up options at the parcel shop or depot if you are absent.

CORRECT ADDRESS DETAILS FOR SHIPPING TO CANADA

Addressing mail items to Canada is crucial for error-free delivery. P.O. Box addresses can only be delivered by post office. Otherwise, we need a delivery address in each case. Also enter the recipient's mobile number and email address, as they will be contacted if there are any delivery issues.
Address structure:

Pakajo World
John Doe

44 Sample Street
TORONTO
ON M5A 1L1
CANADA/CANADA

Phone: +1 Recommended
Email: @empfohlen
Pakajo tip:

It is best to add the telephone number or email address of your recipient to the address on your package.

It is best to capitalize all nouns such as CITIES and COUNTRY.

price information

Check your prices via the Pakajo comparison and shipping portal

With the Pakajo portal, you can find the best shipping price in seconds — worldwide, transparently and tailored to your package. Simply enter the destination, weight and shipping method and compare all available rates directly. This allows you to ship faster, cheaper and more efficiently.

TRACKING

With Pakajo, you can track your packages in various ways. We'll show you how.

Tracking via the Pakajo site

As a Pakajo partner, you can easily track your shipments via the dashboard. Under “Shipment overview,” you can see a graph of your last 14 days — you can adjust the time period flexibly. Clicking on the graphic takes you to the detailed view. Alternatively, simply enter the shipment number directly into the shipment tracking. There you will receive all status information — including a link to the respective shipping service provider for live tracking of your shipment.

Pakajo offers 3-in-1 tracking numbers

Pakajo start tracking

When you create the shipment, a Pakajo tracking number (such as UPG-123456) is automatically generated. On request, the recipient will immediately receive a confirmation of processing. With the UPG number, he can track his shipment directly on the Pakajo page — even for shipments without shipment tracking.
Pakajo Final Tracking

As soon as the shipment arrives at the Pakajo fulfillment center, it is confirmed by the system and receives a new nine-digit number (e.g. 113456789). This is linked to the UPG number, all shipping data is added — the recipient now sees that the shipment is on its way and can then track it in real time.
Pakajo shipping tracking

After processing, the shipping service provider's final tracking number is also assigned (e.g. LY..., 0034...). As soon as the shipping service scans the shipment, a blue button appears in the tracker with a direct link to the shipment tracking with the respective provider.
Tracking via AFTERSHIP

You can also track your Pakajo shipments on aftership. You can find Pakajo as a shipping service in the Aftership portal. The Aftership app also offers very good shipment tracking, which informs you of any current shipping status. With aftership, you can enter your pakajo tracking numbers and track your shipments as follows: UPG-123456/UPG123456 or 123456. Of course, you can also track your shipments using the final shipment numbers of the respective shipping providers, such as Deutsche Post, DHL, DPD, Post NL, bpost and many others.

NOTE: Pakajo sends recipients a delivery email that the shipment has been delivered or is ready for collection at the parcel shop!

documents

Customs documents & regulations for shipping to Canada

Customs content declaration

For international shipping outside the EU, a customs declaration is of great importance. This statement informs customs officials of the content and value of your package. The information in the customs content declaration is used to calculate the country-specific import sales taxes and duties, which must then be paid by the recipient.

In order to make customs processing smooth, it is important to fill out the corresponding CN 23 customs declaration for parcel shipping outside the EU. Attach the document clearly visible to the outside of your package in a shipping bag. However, when sending by post, the CN 22 customs declaration must be used. In any case, the customs declaration for shipping to Canada should be on the address page of your shipment.

Please note that the customs declaration must be completed for shipping to Canada, the world language English. This ensures smooth processing by the customs authorities in Canada. Make sure that all information is correct and complete to avoid delays or problems with delivery.

COMMERCIAL INVOICE

In addition, when shipping via parcel services such as UPS or DHL, you also need a commercial invoice in English. It informs customs officials about your goods, the entire shipping process and you as the sender. Please attach the commercial invoice to the outside of your package in a shipping bag. The commercial invoice must be affixed to the package in 3 copies.

TIP: Also include a commercial invoice in the package to be on the safe side.

Customs duties & import sales tax

Shipping to the Cayman Islands is subject to customs duties and import sales tax. The amount of these costs depends on the value of the goods and the type of imported products. In particular, goods such as electronics, textiles or luxury items are carefully tested. The recipient must pay the applicable duties before delivery can take place. International shipping companies often handle customs processing, but charge additional service fees for this.

CUSTOMS ON GIFT SHIPMENTS

Shipping to the Cayman Islands is subject to customs duties and import sales tax. The amount of these costs depends on the value of the goods and the type of imported products. In particular, goods such as electronics, textiles or luxury items are carefully tested. The recipient must pay the applicable duties before delivery can take place. International shipping companies often handle customs processing, but charge additional service fees for this.

Goods excluded from shipping to Canada

When sending, look for content that is not approved or heavily regulated. These include:
  • narcotics
  • Dual-use goods (can be used for civil & military purposes)
  • cultural assets (e.g. antiques, art)
  • explosives
  • Weapons and ammunition
  • Psychotropic substances
  • COUNTERFEIT MONEY
  • DRUGS
  • PRECIOUS METALS AND JEWELRY IN LARGER QUANTITIES
  • ALCOHOL, TOBACCO, MEDICINES = SPECIAL REGULATIONS AND ADDITIONAL CHARGES
  • FOODS, LIVE ANIMALS, CERTAIN PLANTS AND SEEDS = SUBJECT TO APPROVAL
  • IN GENERAL INTERNATIONAL IMPORT BANS
Important: The respective laws and customs regulations of the recipient country must be observed, especially with regard to products and topics relating to eroticism, pornography, sexuality and/or religion or religious criticism.

Important notes & sources of information

Responsibility for this lies exclusively with the sender. Only the generally applicable German customs regulations are presented in this document. Please be sure to be aware of these restrictions to avoid issues when shipping to Canada. A careful review of the content and compliance with applicable regulations will help ensure that your package arrives without any problems. If you are unsure whether you can ship your goods to Canada, it is advisable to get detailed information from the customs authority in Canada.

For more information, see:
https://www.zoll.de/DE/Unternehmen/Warenverkehr/Warenverkehr-innerhalb-der-EU/warenverkehr-innerhalb-der-eu_node.html

In addition to German customs, embassies or consular offices in Canada can provide information on questions regarding customs and other import and export regulations. Other sources of information include foreign trade offices and the respective chambers of industry and commerce.

Disclaimer:
Despite intensive research, this list of customs regulations and entry requirements is not complete and is not always up to date. In case of doubt, only customs can provide binding information. This information is not legal advice. Any liability claims against the author of this overview article are excluded.
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